We are fully transparent about how your personal data is collected, stored, and used on yaya9. Your privacy is our top priority.
This Privacy Policy ("Policy") applies to all services and operations of the yaya9.co ("yaya9", "we", "us") platform. By browsing the yaya9 website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy.
Yaya9 believes that protecting personal data is a fundamental right in the digital age. We collect only the information genuinely required to deliver our services — collecting more than necessary goes against our principles.
This Privacy Policy has been written with Bangladeshi users in mind. In plain, straightforward language — free of legal jargon — we explain what data we collect, why we collect it, how we store it, and what your rights are. For any questions, reach out to our support team.
Yaya9 collects two types of information: what you provide directly, and what is collected automatically while you use the platform. See the table below for details.
| Types of Information | Example | Purpose of collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Contact Information | Email, mobile number | Account registration and notifications |
| Financial information | BKash/Nagad account number (last 4 digits) | Deposit & Withdrawal Process |
| Login Information | Username, encrypted password | Account security |
| Device Information | IP address, browser, operating system | Fraud Prevention & Security |
| Usage Data | Game history, betting records, session duration | Service improvement & responsible gaming |
| Location Data | Approximate location (IP-based) | Geo-restriction Verification |
Yaya9 uses collected data for specific, legitimate purposes only. We never use your information for anything else without your consent.
If you no longer wish to receive marketing emails or SMS, contact our support team at any time or opt out through your profile settings.
Yaya9 uses cookies and similar technologies to keep the website running smoothly and to enhance your experience. Cookies are small data files stored in your browser.
You can block cookies at any time through your browser settings. Note that disabling essential cookies may cause some site features to not work properly.
Yaya9 uses industry-leading security technology to protect your data. Our defences are multi-layered — if one layer is compromised, the others continue to keep your information safe.
Yaya9 retains your data only for as long as necessary. Information that is no longer needed is securely deleted after the applicable retention period.
| Types of Information | Retention period |
|---|---|
| Account information (active) | For as long as the account remains active |
| Transaction Records | Minimum 5 years as required by law |
| KYC documents | 5 years after account closure |
| Game logs and history | Up to 3 years |
| Support conversations | 2 years after resolution |
| Marketing Consent Records | 1 year after withdrawal of consent |
| Cookie data | Up to 13 months |
You have full control over your personal data. yaya9 grants you the following rights:
The right to know what personal data we hold about you.
Right to correct inaccurate or outdated information.
Right to request deletion of your data under certain conditions.
Right to request restricted use of your data in specific circumstances.
The right to receive your data in a structured, portable format.
Right to object to the use of your data for marketing or profiling.
To exercise any of these rights, contact our support team. Requests are typically handled within 30 days. In some cases, legal obligations may prevent the deletion of certain data.
Yaya9 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, it will be immediately closed and all associated data deleted.
If you suspect your child is using yaya9, please contact our support team immediately. We will investigate the matter seriously and take all necessary action.
Yaya9 may update this Privacy Policy from time to time. Any significant changes will be communicated via email or an on-platform notice. The "Last Updated" date at the top of the page will always reflect the most recent version.
Continued use of yaya9 after any policy update will be considered acceptance of the new terms. We recommend checking this page regularly.
If you have any questions or complaints about this Privacy Policy, please contact our support team. We are always here to help.
We don't just write policies — we live by them every day. Your trust is our most valuable asset.
Every piece of your data is protected with 256-bit SSL — encrypted at every stage, from transmission to storage.
Yaya9 never sells your personal information — not to advertisers, not to any third party.
View, correct, or request deletion of your data — full control is in your hands.
Third-party experts conduct regular audits of our systems. Any vulnerabilities found are addressed promptly.
You will be notified immediately by SMS or email if any suspicious activity is detected on your account.
Everything is written in plain, straightforward language — no complex legal jargon — so every user can truly understand it.
Read yaya9's Privacy Policy and play with complete peace of mind. Sign up today and claim your welcome bonus.
By registering, you agree to this Privacy Policy and Terms & Conditions. For users aged 18 and above only.